Computer Support Specialist 2015-2016

utp_css_2016_2First and Last Name
Maalik Groves

High School Attended
PLAS

College Attending/Attending – Graduation Date

Did you serve in the DSF program? What year?
Yes, I served the 2014-15 year.

 

If yes, What about your term of service prepared you for being a successful CSS?
By serving various schools throughout the school district, it has helped me develop better people skills.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
I want to help make a school better in the best way that I can. I want to take one more responsibility away from the teacher and principal.

Technical and Personal goals for your Apprenticeship CSS experience
I hope to gain my CompTIA A+ certification by the end of the summer then moving on to the ACMT certification. As far as personal goals, I want to get healthier and just be a better person than I was the year before.

Areas of interest
I love all kinds of music. If it sounds good and effects me emotionally, I love it. I also like to cook, from baking to grilling you name it.

Areas of interest in Technology
I like break/fix and troubleshooting.

Future plans after your CSS Apprenticeship
I would like to work for the city or maybe a college.

Miscellaneous Information

 


utp_css_2016_4First and Last Name
Felipe Rosa

High School Attended
Northeast High School

College Attending/Attending – Graduation Date
Yes, 2013

Did you serve in the DSF program? What year?
Yes, 2013

 

If yes, What about your term of service prepared you for being a successful CSS?
Being a field technician with Fred Corsino allowed me to gain enough knowledge to obtain a temporary CSS position at Edison High during my CSS year which in turn allowed me to get a Permanent CSS position at James G Blaine.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
To take that first step into , what could turn out to be , a wonderful career choice. The technology field is growing at a fast pace and the jobs that they offer can be life changing

Technical and Personal goals for your Apprenticeship CSS experience
My technical and personal goals for this CSS Apprenticeship is to achieve all certification that this program has to offer as well as better my self in both It skills and costumer service skills

Areas of interest
My areas of interest are in broadcasting and programing

Areas of interest in Technology
I would say networking and server management

Future plans after your CSS Apprenticeship
cooperate job

Miscellaneous Information
This is a beautiful program and gives kids right out of high school the opportunity to not only achieve certifications but get experience in the field


utp_css_2016_10

First and Last Name
Nicholas Held

High School Attended
Swenson

College Attending/Attending – Graduation Date

 

 

 

Did you serve in the DSF program? What year?
2015

If yes, What about your term of service prepared you for being a successful CSS?

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
The reason I wanted to be an Apprentice CSS was to continue to serve my community and help bridge the digital divide.

Technical and Personal goals for your Apprenticeship CSS experience
My personal goals for my experience is to obtain as much knowledge as I can and to establish a network with future employers.

Areas of interest
Music

Areas of interest in Technology
Break/fix

Future plans after your CSS Apprenticeship
College

Miscellaneous Information


utp_css_2016_16First and Last Name
Emma Ortiz

High School Attended
Abelardo Martinez Otero (Puerto Rico)

College Attending/Attending – Graduation Date
ITT-Tech institute

Did you serve in the DSF program? What year?
2014-2015

 

If yes, What about your term of service prepared you for being a successful CSS?
I was able to study in group secession with my others Ds partners that help me a lot to get certify. i was focus on what i want and what i wanna do and thing that i don know i look the way how to learn it and try to do it by my self.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
A reason that wanting this position its because I want to get all the knowledge an experience working with people that have more experience than me and be able to obtain more knowledge by working with hands. another important thing is that this its going to have an immense impact to my resume.

Technical and Personal goals for your Apprenticeship CSS experience
for my Technical goals i would say I’m working on it day to day I’m organizing every goal on my head and taking it step by step to be able to realize it. one of them its to graduate from ITT tech obtain my diploma and get all certification possible, after i got my certification I’m already going to have the hand experience at the CSS position, that would help me to find a better job or open my own business.

Areas of interest
I like music not much as technology like to cook on special moments only I like to break fix things like a hobby it’s too addictive that i would break any thing to fix it again.

Areas of interest in Technology
Everything that has to be with technology I love it I’m taking it step by step break/fix software networking/troubleshooting any problem

Future plans after your CSS Apprenticeship
work for a big company or my own business

Miscellaneous Information
Positive things happen to POSITIVE PEOPLE. Live life to the FULLEST!!!! Be HAPPY. Be BRIGHT. Be YOU ALWAYS look on the BRIGHT side of life


utp_css_2016_17First and Last Name
Derek Schwartz

High School Attended
Lincoln HS

College Attending/Attending – Graduation Date

Did you serve in the DSF program? What year?
2013-2014

 

If yes, What about your term of service prepared you for being a successful CSS?
My DSF year of service gave me the concept of time management, responsibilities, and customer service. It also provided me with the comprehension of life skills and how the real working world works.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
I enjoyed working for the SDP in my year of service. I love the school environments and the day-to-day as well as longterm projects that I did. It gives me a new set of challenges to overcome and succeed.

Technical and Personal goals for your Apprenticeship CSS experience
I’m currently working on getting my CompTIA Network+ certification. Then I hope to take on the CompTIA Security+ cert. My personal goal for the Apprenticeship is to get a full-time job with the SDP as a Technician.

Areas of interest
Video games, movies, computers, Doctor Who, Mythbusters, Star Wars, and other geeky things.

Areas of interest in Technology
hardware repairs, building computers, customizing Operating Systems for end users, troubleshooting software issues.

Future plans after your CSS Apprenticeship
Work for the SDP

Miscellaneous Information


utp_css_2016_12

First and Last Name
Desmond Patterson

High School Attended
South Philadelphia High School

College Attending/Attending – Graduation Date
Full Sail University

Did you serve in the DSF program? What year?
Yes. 2010 – 2011

 

If yes, What about your term of service prepared you for being a successful CSS?
Taking on a number of tasks at once. Great customer service skills and the ability to problem solve in intense situations.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
To be a technology mentor to students. As a DSF, I worked with a lot of kids and I felt that some of the projects we did might have persuaded them to become future technology leaders.

Technical and Personal goals for your Apprenticeship CSS experience
To get all of my certifications. Become a better technology professional. Show my 2 sons that anything is possible if you put your mind to it.

Areas of interest
Listening and playing music, playing video games and hanging out with friends.

Areas of interest in Technology
Hardware, Troubleshooting, Coding.

Future plans after your CSS Apprenticeship
Self Employment or Comcast

Miscellaneous Information


utp_css_2016_15First and Last Name
Joshua Tirado

High School Attended
Franklin Learning Center

College Attending/Attending – Graduation Date
Community College of Philadelphia

Did you serve in the DSF program? What year?
Yes. 2010 – 2011

 

If yes, What about your term of service prepared you for being a successful CSS?
The parts of my term that made me become a successful CSS is learning what mentor taught me and using it in the field. Whenever I seen something in the field I did not know I would write it down and take it back to my mentor and see if he knew it. If he knew it he would teach me, if he didn’t he would find a way to give me an answer.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
The main reason for wanting to join the apprenticeship is to gain more experience with working with others and in a job environment. When I was a DSF, I was shy and I didn’t have to do a lot of the talking, but I had to do it sometimes like when my mentor was absent or when I had to take on Mastbaum by myself. Through my year of service I started to grow out of that shyness, but it was still there. When I became a CSS, I had to do all the talking for myself, so far its helped me a lot.

Technical and Personal goals for your Apprenticeship CSS experience
My technical goals are to gain my certifications whether it studies on my own or take a course at Community College of Philadelphia for it. Another technical goal is to gain as much knowledge as I can about technology before leaving the Apprenticeship.

Areas of interest
Listening and playing music, playing video games and hanging out with friends.

Areas of interest in Technology
Break/Fix

Future plans after your CSS Apprenticeship
College or Police Academy

Miscellaneous Information


utp_css_2016_1

First and Last Name
Stephen Jones

High School Attended
Stephen Jones

College Attending/Attending – Graduation Date
Indiana University of PA 06 – 10

Did you serve in the DSF program? What year?
Yes 2012- 2013

 

If yes, What about your term of service prepared you for being a successful CSS?
The DSF program gave me the technical training I needed to feel confident in my CSS position, as well as the professional training to give me better time management skills, making me more efficient in my current position.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
I wanted to be a CSS because I feel like this is one of the best technical apprenticeship programs in the nation. It allows me to gain experience in the work field while giving back to the city and the children all while having the support and training needed to further my education, with paid certification testing.

Technical and Personal goals for your Apprenticeship CSS experience
My technical goals for this program is to acquire my journeymen certificate with all three certifications before I leave.

Areas of interest
traveling, listening to music, coaching basketball/gymnastics, watching movies

Areas of interest in Technology
break-fix, networking, web design

Future plans after your CSS Apprenticeship
have my own business

Miscellaneous Information


utp_css_2016_5First and Last Name
Stacey Bright

High School Attended
Olney

College Attending/Attending – Graduation Date

Did you serve in the DSF program? What year?
2003

 

If yes, What about your term of service prepared you for being a successful CSS?
Initiating a development of my interpersonal skills.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
I have a genuine appreciation for technology, and the apprenticeship has provided both the access and experience to various technologies.

Technical and Personal goals for your Apprenticeship CSS experience
A broader expansion of my networking skills and network security knowledge. Possibly eventually learning/doing more coding.

Areas of interest
PC gaming and simulation. Guitar and instrumental music. Music recording. Martial Arts.

Areas of interest in Technology
Computer building, troubleshooting, and repair. Networking and server administration. Penetration testing.

Future plans after your CSS Apprenticeship
A career in Systems/Network Administration.

Miscellaneous Information


utp_css_2016_7

First and Last Name
Diamond Johnson

High School Attended
Franklin Learning Center

College Attending/Attending – Graduation Date

Did you serve in the DSF program? What year?
Yes 2013-2014

 

If yes, What about your term of service prepared you for being a successful CSS?
I learned about imaging, IWB, and how to manage inventory.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
To gain more experience and knowledge working with technology in a fast paced environment.

Technical and Personal goals for your Apprenticeship CSS experience
My current goals are to learn more about Windows products and become certified with the A+, Net+, Security+, and ACMT.

Areas of interest
Music programming , Photography, and poetry

Areas of interest in Technology
Code (JavaScript, Python), Break /Fix, Network security

Future plans after your CSS Apprenticeship
Work for an apple based company

Miscellaneous Information


utp_css_2016_6First and Last Name
Briheen Greene

High School Attended
Strawberry Mansion HS

College Attending/Attending – Graduation Date

Did you serve in the DSF program? What year?
I Served As A Digital Service Fellow During the Year of 2015

 

If yes, What about your term of service prepared you for being a successful CSS?
I wanted to continue to work at schools within the Philadelphia School District. I enjoy the school environment and assisting students and faculty with various computer problems,

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
Technically I plan to gain as many certificates as I can . Personal I just wanna live I’m just happy to be alive

Technical and Personal goals for your Apprenticeship CSS experience
Technically I plan to gain as many certificates as I can . Personal I just wanna live I’m just happy to be alive

Areas of interest
Music helps calm me

Areas of interest in Technology
Troubleshooting Would Have To Be My Main Area of Interest

Future plans after your CSS Apprenticeship
College Preferably @ Philly’s Own Temple University

Miscellaneous Information


utp_css_2016_9

First and Last Name
Erica Griffin

High School Attended
South Granville High School

College Attending/Attending – Graduation Date

Did you serve in the DSF program? What year?
August 2014-August 2015

 

If yes, What about your term of service prepared you for being a successful CSS?
Special Projects, having a mentor and being stationed at a school by myself. I was able to learn, grow and execute what I learned in such little time.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
I wanted to further my knowledge in the field of IT. I also wanted to learn and master how to manage my own school. I’ve learned how to work under pressure and how to troubleshoot and determine solutions in a significant amount of time.

Technical and Personal goals for your Apprenticeship CSS experience
I want to gain a certification this year and I would also like to continue to grow as a CSS. I feel that I’ve learned so much already but I know there’s more to learn. I do not only want to grow as a CSS but I also want to grow more as a person.

Areas of interest
I am interested in traveling, learning and growing in my educational life and also becoming a prominent part of the IT world.

Areas of interest in Technology
I am interested in coding, break fixing, and networking.

Future plans after your CSS Apprenticeship
Corporate job!

Miscellaneous Information
No.


utp_css_2016_3First and Last Name
Zahmir Mitchell

High School Attended
A. Phillip Randolph

College Attending/Attending – Graduation Date
ITT – Technical Institute

Did you serve in the DSF program? What year?
Yes. 2013-2014 year

 

If yes, What about your term of service prepared you for being a successful CSS?
What prepared me to be a successful CSS, is my mentor Jamier Scott. Jamier helped me by leaving me at my site by myself at times, to see if I could tackle things by myself.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
The reason I wanted to be an apprentice CSS, is because I wanted to gain more experience. Also, I wanted a chance to mentor a DSF.

Technical and Personal goals for your Apprenticeship CSS experience
My personal goals are to get as much knowledge as I can on Mac and PCs so that can obtain my A+. Also, another goal is to get more group work experience.

Areas of interest
I’m interested in Music, Gaming, Traveling.

Areas of interest in Technology
I’m interested in break/fix, networking, and troubleshooting.

Future plans after your CSS Apprenticeship
Hopefully, work for the city or Corporate Job, and finish college

Miscellaneous Information
My Nickname is Cheeze.


utp_css_2016_14

First and Last Name
Shabazz Ransom

High School Attended
Academy at Palumbo

College Attending/Attending – Graduation Date
Penn State

Did you serve in the DSF program? What year?
Yes. 2015

 

If yes, What about your term of service prepared you for being a successful CSS?
The way my term of service prepared and grew me for being a successful CSS by being in a professional environment. There were multiple projects I was apart of within the district that allowed to me to gain a sense of understanding of how the workforce operates. The knowing that you have to be accountable because of the responsibilities you have in being part of a team. In my term improved my technical skills as well.

Reasons for wanting to be an Apprentice CSS in the Philadelphia School District?
My reason for becoming a Computer Support Specialist Apprentice is to use this as an opportunity to become a professional. Working in a professional environment and being the youngest adult gives me hands-on experience for growth. I have gained an understanding of how the workforce operates. Becoming a Computer Support Specialist also gave me the opportunity to improve my technical skills and to add to a young person’s life, as well as add to the lives of the teachers and staff with whom I work. When they have a technical issue, they reach out to me for assistance. The feeling that I mean something and am part of the team is amazing.

Technical and Personal goals for your Apprenticeship CSS experience
My technical goals are to obtain my A+ and ACMT Certification. I also want to improve professionally and technically. My personal goal for the year is to truly figure out concrete long term goals by reflecting on my experiences and planning out my future. I already have passions involving my church, career, school, relationship, and running goals.

Areas of interest
I enjoy attending my church, running, reading about different areas/fields of life, nutrition, music, outings, and food.

Areas of interest in Technology
My technical areas of interest include medical, media, and education.

Future plans after your CSS Apprenticeship
After the CSS apprenticeship, my future career plan is to obtain a technical job working in the medical field. I am also interested in being a minister and Pastor.

Miscellaneous Information
I’ve run 4 marathons, 5 Broad St. Runs(10milers), and much more as a teenager.